Order Cancellation, Returns & Exchanges
ORDER CANCELLATION
Orders placed online are automatically forwarded to our warehouse for processing and quick shipment. Therefore once an order is placed, we cannot change the items / sizes or cancel it.
However, once you receive your order, you may follow our return policy to return unwanted products. However, you will be responsible for shipping charges once an order is placed.
We want you to feel confident in your purchase. If something isn’t right, we’re here to help.
Returns
- Items may be returned within 14 days of delivery.
- Merchandise must be unworn, unwashed, and in original condition with all tags attached.
- All Tact Squad pants are hemmed to your specific order, these items are not returnable.
- A 20% restocking fee will be applied to all eligible returns.
- Original shipping charges are non-refundable.
Exchanges
- Exchanges are accepted within 14 days of delivery for a different size or style, subject to availability.
- If the requested item is unavailable, a return will be processed (restocking fee applies).
Final Sale Items
- Items marked as Final Sale are not eligible for return or exchange.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 5 days of delivery. We will resolve the issue at no additional cost.
How to Initiate a Return
- Email us at sales@usaworkuniforms.com with your order number and reason for return.
- Once approved, return instructions will be provided.
- Customers are responsible for return shipping unless the item was defective or incorrect.
Refunds
- Refunds (less the 20% restocking fee) will be issued to the original form of payment within 5–7 business days after we receive and inspect the return.
Thank you for shopping with us.
SHIPPING COSTS
- You will be responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance.
- Keep your tracking number in the unlikely event that your package is lost in transit
- We are not responsible for any returned packages until received at our facility
ORDER CANCELLATION
Orders placed online are automatically forwarded to our warehouse for processing and quick shipment. Therefore once an order is placed, we cannot change the items / sizes or cancel it.
However, once you receive your order, you may follow our return policy to return unwanted products. However, you will be responsible for shipping charges once an order is placed.
We want you to feel confident in your purchase. If something isn’t right, we’re here to help.
Returns
- Items may be returned within 14 days of delivery.
- Merchandise must be unworn, unwashed, and in original condition with all tags attached.
- All Tact Squad pants are hemmed to your specific order, these items are not returnable.
- A 20% restocking fee will be applied to all eligible returns.
- Original shipping charges are non-refundable.
Exchanges
- Exchanges are accepted within 14 days of delivery for a different size or style, subject to availability.
- If the requested item is unavailable, a return will be processed (restocking fee applies).
Final Sale Items
- Items marked as Final Sale are not eligible for return or exchange.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 5 days of delivery. We will resolve the issue at no additional cost.
How to Initiate a Return
- Email us at sales@usaworkuniforms.com with your order number and reason for return.
- Once approved, return instructions will be provided.
- Customers are responsible for return shipping unless the item was defective or incorrect.
Refunds
- Refunds (less the 20% restocking fee) will be issued to the original form of payment within 5–7 business days after we receive and inspect the return.
Thank you for shopping with us.
SHIPPING COSTS
- You will be responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance.
- Keep your tracking number in the unlikely event that your package is lost in transit
- We are not responsible for any returned packages until received at our facility
